Privacy Policy

1. Introduction
At FlameHoster, your privacy is our top priority. This policy outlines how we collect, use, and protect your data. By using our services, you consent to the practices described here.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Includes name, email, phone number, address, and payment details during account creation or service purchases.
• Technical Data: IP addresses, browser type, and access times when interacting with our website.
• Payment Information: For processing transactions, including credit card details, which are securely handled by trusted payment processors.
• Usage Data: Information on how you use our services, such as page visits, time spent on our site, and other analytics.

3. How We Use Your Information
The information we collect is used for the following purposes:

• Service Delivery: To create and manage your account, provide hosting services, process payments, and deliver customer support.
• Improvement of Services: To analyze website usage and improve our products, services, and customer experience.
• Communication: To send updates about service changes, promotional offers, and important account-related notifications.
• Security and Fraud Prevention: To monitor for suspicious activities and secure your data.

4. Data Security Measures
We use advanced security measures such as SSL encryption, secure servers, and regular security audits to protect your data from unauthorized access, alteration, or disclosure. Despite these measures, no internet transmission is entirely secure, and we cannot guarantee complete data security.

5. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share data in the following scenarios:

• Service Providers: With third-party vendors (e.g., payment processors, email services) to facilitate our services. These parties are obligated to maintain confidentiality.
• Legal Compliance: When required by law or in response to valid requests from government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business continuity.

6. Cookies and Tracking Technologies
FlameHoster uses cookies to enhance user experience by remembering preferences and tracking user behavior. Cookies help us provide a more personalized experience. You can disable cookies in your browser settings, but this may limit certain functionalities of our website.

7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After this period, data is securely deleted or anonymized.

8. User Rights
You have the right to:

• Access: Request a copy of your personal information.
• Rectify: Update or correct inaccurate data.
• Delete Request deletion of your data if no longer necessary for service provision.
• Opt-Out: Unsubscribe from marketing emails and promotional communications.

To exercise these rights, please contact us at [email protected]

9. Data Transfer
Your data may be processed and stored outside your country of residence, including servers in the USA or EU, where data protection laws may differ. By using our services, you consent to such transfers.

10. Children’s Privacy
FlameHoster does not knowingly collect personal information from children under 13. If we discover that we have accidentally collected data from a child, we will delete it immediately. Parents or guardians can contact us at [support email] if they believe their child has provided us with personal information.

11. Updates to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage users to review it regularly. Significant updates will be communicated directly to you through email or in-app notifications.

12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us at [support email] or through our website contact form.

This Privacy Policy ensures transparency about how user data is handled, offering clarity on collection, sharing, and user rights. It’s essential to adapt this template to match any specific practices or regulations relevant to your operations.